Mediation is appropriate when:
- Maintaining a relationship with the other party is important.
- The parties know each other.
- Boundaries have been crossed due to inappropriate words or behaviors.
- One party feels uncomfortable talking to the other party unless a mediator is present.
- The parties work together and cannot avoid the conflict.
- A decision must be reached soon.
- Other people are involved and are directly or indirectly affected.
- One or both parties want to avoid formal proceedings.
Mediation is not appropriate when:
- Key parties are unwilling to participate.
- Parties are coerced to participate.
- Parties don’t come to the table in good faith.
- Parties want to use mediation as a way to gather information to use against the other party in a formal or legal proceeding.
- An issue needs to be formally investigated and brought to the attention of the appropriate authorities.
Types of disputes that are mediated:
- Conflicts between student groups or organizations on campus.
- Interdepartmental disputes involving multiple parties.
- Roommate problems.
- Inappropriate behaviors.
- Inappropriate use of language or pejorative words.
- Abuse of power.
- The breakdown of communication between dual or multiple parties.
- Alleged academic honesty violations.
- Disputes involving management and staff.
- Disputes involving co-workers.
- Disputes involving faculty.
- Disputes involving TAs and students.
- Cases investigated by the Office of Equal Opportunity & Diversity involving allegations of sexual harassment and discrimination which have been referred to the mediation program for follow-up.
- Other cases as appropriate.