Mediation is appropriate when:

  • Maintaining a relationship with the other party is important.
  • The parties know each other.
  • Boundaries have been crossed due to inappropriate words or behaviors.
  • One party feels uncomfortable talking to the other party unless a mediator is present.
  • The parties work together and cannot avoid the conflict.
  • A decision must be reached soon.
  • Other people are involved and are directly or indirectly affected.
  • One or both parties want to avoid formal proceedings.

Mediation is not appropriate when:

  • Key parties are unwilling to participate.
  • Parties are coerced to participate.
  • Parties don’t come to the table in good faith.
  • Parties want to use mediation as a way to gather information to use against the other party in a formal or legal proceeding.
  • An issue needs to be formally investigated and brought to the attention of the appropriate authorities.

Types of disputes that are mediated:

  • Conflicts between student groups or organizations on campus.
  • Interdepartmental disputes involving multiple parties.
  • Roommate problems.
  • Inappropriate behaviors.
  • Inappropriate use of language or pejorative words.
  • Abuse of power.
  • The breakdown of communication between dual or multiple parties.
  • Alleged academic honesty violations.
  • Disputes involving management and staff.
  • Disputes involving co-workers.
  • Disputes involving faculty.
  • Disputes involving TAs and students.
  • Cases investigated by the Office of Equal Opportunity & Diversity involving allegations of sexual harassment and discrimination which have been referred to the mediation program for follow-up.
  • Other cases as appropriate.

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